• Concept of Communication, Meaning and Significance of Good Communication
  • Business Communication- Principles and Process
  • Means of Communication- Written, Oral, Visual, Audiovisual
  • Choice of Modes of Communication
  • Communication Networks- Vertical, Circuit, Chain, Wheel, Star
  • Commonly used Mediums of Digital Communication- Email, SMS, Voice mail, Multimedia, Teleconferencing, Mobile Phone Conversation, Video Conferencing, etc.
  • Listening Skills-Types, Purpose, Steps to Effective Listening, Barriers to Effective Listening and Ways to overcome the Barriers
  • Barriers to Effective Communication and Ways to overcome the Barriers

  • English Grammar and its usage-Noun, Pronouns, Verbs, Adjectives, Adverbs, Prepositions, Conjunctions, Interjection, Voice, Articles, Tenses, Prefix and Suffix, Punctuations etc.
  • Enriching Vocabulary-Choice of words, Synonyms and Antonyms
  • Common errors in English
  • Words with multiple meaning
  • One word substitution
  • Words frequently mis-spelt
  • Homophones
  • Idioms and phrases
  • Proverbs
  • Abbreviations
  • Para jumbles
  • Sentence completion
  • Sentence arrangement
  • Sentence correction
  • Foreign words and phrases commonly used
  • Comprehension of passage and art of Summarizing